Student Support Liaison

4 days ago

Perth, Western Australia beBeeEngagement Full time $50,000 - $70,000

As a key support role within the Student Recruitment team, this position provides essential administrative and operational support to ensure prospective students receive timely, accurate and helpful information throughout the enquiry and enrolment process.

Responsibilities:
  • Provide timely and accurate administrative support across multiple university partners
  • Manage shared inboxes and respond to SMS campaigns to maintain consistent communication with prospective students
  • Assist with outreach to leads who have paused or disengaged to encourage re-engagement
  • Support the enrolment team with call tasks, chat inquiries, and lead follow-up
  • Ensure student data is accurately maintained in internal systems and CRMs
Requirements:
  • A client service-oriented individual with outstanding written and verbal communication skills
  • Ability to relate well to others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standards
  • Ability to work in a fast-paced environment with excellent problem-solving and decision-making abilities
Job Requirements:

This role requires a strong ability to work independently and as part of a team, managing competing priorities and deadlines while maintaining a customer-centric approach.

The ideal candidate will possess excellent organizational and time management skills, with the ability to multitask and adapt to changing circumstances.

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