Front Desk Coordinator

7 days ago

Gosford, New South Wales, Australia beBeeCustomerService Full time $55,000 - $75,000

About our organization, we take pride in delivering exceptional patient care and a supportive work environment.

We are seeking an experienced individual to join our team at our Gosford clinic. This is a permanent part-time role, working three days per week.

We understand the importance of balance, so we offer flexibility with hours to help you manage work and life commitments. If you enjoy working in a busy clinic environment and take pride in supporting patients with professionalism, we would like to hear from you.

Key Responsibilities:

  • Deliver warm and welcoming customer service to our patients.
  • Manage appointments and procedures with care and efficiency.
  • Handle patient enquiries both in person and over the phone.
  • Process patient invoices and documentation with accuracy.
  • Maintain a well-organized and professional reception area.

What We're Looking For:

  • 1+ year experience in reception or customer service (healthcare experience is a plus).
  • Experience with Best Practice software is highly advantageous.
  • Familiarity with Medicare billing processes is preferable.
  • Excellent verbal and written communication skills.
  • Ability to multitask and maintain attention to detail.
  • A proactive mindset with a professional presentation.
  • Flexibility with working hours and a positive attitude.

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