Strategic Process Improvement Specialist
1 week ago
We are looking for a highly skilled Business Analyst to join our Operations division, working closely with the Information Technology team.
About the OpportunityThis role will involve assessing current processes throughout the firm with a view to digitalise, automate and standardise in line with organisational goals.
Working with stakeholders from all divisions, this role will build relationships with a wide range of employees, assess a situation from all angles and provide a range of options on how to proceed.
Key Responsibilities- Identify, document, drive and support business process simplification, standardisation and (where possible) automation activities.
- Develop and maintain a project plan for all business processes under revision, with clear delivery dates identified.
- Facilitate, coordinate map and document business processes while engaging stakeholders to define problem areas and requirements.
- Manage and co-ordinate delivery of each agreed BA process improvement activity.
- Facilitate and drive collaboration between appropriate divisions to support change management activities.
To be successful in this role, you will need:
- A minimum 5 years experience ideally within professional services.
- A relevant bachelors degree.
- Business Analyst qualification/s or extensive experience is highly desirable.
- Excellent verbal and written communication skills, with the ability to tailor communication to different stakeholders.
- Ability to build relationships with a variety of stakeholders.
- A high level of attention to detail which ensures accuracy of information.
- Ability to prioritise conflicting deadlines and work.
- Tech savvy with social media knowledge and the ability to adopt new technologies.
- Creative skills.
- Able to support marketing activities outside of standard work hours.
We offer a competitive salary package in the range of $90,000 - $110,000 per annum, depending on experience. This role will be based in our Melbourne CBD office with flexible working in line with our hybrid working policy.
This position is only open to those who hold Australian or New Zealand citizenship or permanent residency. We welcome and encourage applications from people of all backgrounds.
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