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Technical Solutions Expert

2 weeks ago

Canberra, ACT, Australia beBeeExpertise Full time $89,430 - $92,305

Are you a skilled professional seeking a challenging role that leverages your technical expertise to drive business growth and innovation?

We are looking for a talented Senior Associate Consultant who can provide advanced troubleshooting and technical support for our applications.

Your primary responsibilities will include:

  • Providing technical guidance and assistance to other teams to resolve complex issues
  • Maintaining detailed documentation of support activities and issue resolution processes
  • Assisting in the configuration and maintenance of our IT systems

To be successful in this role, you will require:

  • Experience with scripting and automation tools
  • Strong problem-solving skills and excellent communication abilities
  • Familiarity with ITIL framework and incident management processes

This is an exciting opportunity to join our team and contribute to the development of innovative solutions that drive business success. If you are passionate about technology and have a strong desire to learn and grow, we encourage you to apply for this role.

About the Role

This position is ideal for individuals who enjoy working in a fast-paced environment and have a strong commitment to delivering high-quality results.

The successful candidate will have:

  • A tertiary qualification in IT or a related field
  • Excellent customer interfacing skills and strong attention to detail

We offer a supportive work environment and opportunities for professional development and growth. If you are interested in joining our team and contributing to our mission, please submit your application.

Required Skills and Qualifications

To be considered for this role, you will need to possess:

  • Experience working in a multi-site environment with remote support capabilities
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills

Please note that only qualified candidates will be contacted for further evaluation.

Benefits

We recognize the value of diversity and inclusion in the workplace and strive to create an environment that is welcoming and inclusive for all employees.

At our organization, we are committed to providing equal employment opportunities to all applicants without regard to race, color, religion, gender, national origin, age, disability, or any other protected characteristic.

Others

We are proud to be an equal opportunity employer and welcome applications from diverse candidates. If you are a person with a disability, illness, or injury requiring adjustments to the recruitment and selection process, please contact us to discuss possible accommodations.