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Healthcare Liaison Officer

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000
Healthcare Liaison Opportunity

We are seeking a motivated and proactive individual to join our team based at our office in Bowen Hills QLD. This role involves liaising with patients at hospitals, medical consultants, and external organisations relating to hospital fees and charges.

Responsibilities include:

  • Liaising with patients face to face or over the phone;
  • Maintaining patient records and confidentiality;
  • Ensuring contractual requirements and privacy guidelines are adhered to.

The successful candidate will have prior experience in a similar healthcare role, excellent interpersonal and communication skills, and exceptional organisation and time management abilities.

In return, you will have access to salary sacrifice, industry leading training and personal development opportunities, and the chance to be part of assisting scientific research into cancer and diabetes.

Appointment to this role is conditional upon a National Police Check, pre-employment drug screening, eligibility to live and work in Australia, and maintenance of vaccination history. It is also a requirement that you remain fully vaccinated against COVID-19.

Key Responsibilities:

  • Facing challenging conversations with resilience and empathy;
  • Providing high-level customer service through building effective relationships;
  • Solving problems and negotiating as required.

Benefits:

  • Increased take-home pay with access to salary sacrifice;
  • Salary Packaging and Novated Leasing options;
  • Support for your success including industry leading training and personal development.