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Claims Recovery Specialist
3 weeks ago
This is a pivotal opportunity to work as a claims professional, supporting individuals through their recovery journey after a motor vehicle accident.
As part of our CTP Insurance Claims team, you will be responsible for helping people get back on track in a supportive and purpose-driven environment.
Your Key Responsibilities- Deliver High-Quality Customer Service that makes a real difference in people's lives.
- Navigate complex challenges and grow your expertise to thrive in this role.
- Build strong relationships with customers, guiding them through each step of their recovery.
- Work in a fast-paced, collaborative, and dynamic environment.
To succeed in this role, you should bring:
- Experience in insurance claims or allied health.
- A customer-first mindset and a genuine desire to help others.
- Resilience and the ability to remain composed under pressure.
- Confidence in making sound decisions and taking ownership of outcomes.
- Excellent active listening skills and the ability to guide customers through the claims journey with clarity and care.
- Solid computer literacy and adaptability to new systems and technologies.
We are an international insurer building momentum towards becoming the most consistent and innovative risk partner. We value diverse perspectives and experience, and are committed to an inclusive workplace where everyone feels valued and respected.
Rewards & Recognition- We offer a range of benefits to support your work life, including flexible working arrangements, wellbeing coaching, life leave, and voluntary super contributions.
