Recovery Support Specialist

1 week ago

NewcastleMaitland, Australia beBeeCase Full time $90,000 - $120,000

This is a unique opportunity to make a meaningful difference in people's lives by supporting their recovery journey after a motor vehicle accident.

Job Overview

Support Recovery Journey

  • As a Case Manager, you will play a vital role in helping individuals get back on track after a motor vehicle accident.
  • You will provide high-quality customer service that makes a real difference.
  • You will navigate complex and rewarding challenges with expertise.
  • You will build strong relationships with customers, guiding them through each step of their recovery.
  • You will manage end-to-end claims with the support and mentorship of experienced leaders.

About You

  • Someone who genuinely cares about making a difference-delivering informed, empathetic, and customer-focused support with patience and professionalism.
  • Experience in insurance claims or allied health is highly regarded.
  • Strong customer-first mindset and a genuine desire to help others.
  • Ability to remain composed and support people during vulnerable moments.
  • Confidence in making sound decisions and taking ownership of outcomes.
  • Excellent active listening skills and ability to guide customers through the claims journey with clarity and care.

Our Commitment

  • We value our employees' experience and are proud of various awards and benefits.
  • We offer a range of benefits for holistic support for your work life.
  • Committed to an inclusive workplace where everyone feels valued and respected.

Why Join Us

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