Front Office Agent

2 weeks ago


Sydney, New South Wales, Australia Echo Entertainment Group Full time

Immerse yourself in the world of luxury hospitality as a Front Office Agent at The Star Sydney. As a key member of our Hotel Department, you'll be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing top-notch customer service.

Key Responsibilities:

  • Manage guest bookings and reservations with precision and attention to detail
  • Handle guest inquiries and concerns with diplomacy and professionalism
  • Collaborate with colleagues to ensure smooth hotel operations
  • Provide exceptional customer service to exceed guest expectations

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A comprehensive benefits package, including employee discounts and wellbeing programs
  • A chance to work with a leading entertainment and resort destination

The Star Sydney is a well-known and established entertainment and resort destination, offering a wide range of food and bar destinations, luxury accommodation, and multiple event venues. As a Front Office Agent, you'll be part of a team that is committed to creating a diverse, equitable, and inclusive workplace, where everyone feels valued and respected.

About Us:

The Star Sydney is a subsidiary of Echo Entertainment Group, a leading entertainment and hospitality company. We're passionate about delivering exceptional experiences for our guests, and we're committed to creating a workplace that is inclusive, diverse, and supportive of our team members.


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