Front Office Agent
4 weeks ago
Immerse yourself in the world of luxury hospitality as a Front Office Agent at The Star Sydney. As a key member of our Hotel Department, you'll be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing top-notch customer service.
Key Responsibilities:
- Manage guest bookings and reservations with precision and attention to detail
- Handle guest inquiries and concerns with diplomacy and professionalism
- Collaborate with colleagues to ensure smooth hotel operations
- Provide exceptional customer service to exceed guest expectations
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A comprehensive benefits package, including employee discounts and wellbeing programs
- A chance to work with a leading entertainment and resort destination
The Star Sydney is a well-known and established entertainment and resort destination, offering a wide range of food and bar destinations, luxury accommodation, and multiple event venues. As a Front Office Agent, you'll be part of a team that is committed to creating a diverse, equitable, and inclusive workplace, where everyone feels valued and respected.
About Us:
The Star Sydney is a subsidiary of Echo Entertainment Group, a leading entertainment and hospitality company. We're passionate about delivering exceptional experiences for our guests, and we're committed to creating a workplace that is inclusive, diverse, and supportive of our team members.
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