Rydges Camperdown Guest Service Agent
2 weeks ago
About Rydges Camperdown
We are seeking a highly motivated and enthusiastic individual to take on a Full-Time role of Guest Service Agent within our Front Office team.
As a Guest Service Agent, you will be responsible for engaging with guests from first point of contact through to departure. Your range of duties will include interacting with guests, anticipating and attending to their needs, checking guests in/out, providing local knowledge & directions, hotel reservations, and being actively involved in every service department of the hotel including Food & Beverage.
Key responsibilities include:
- Providing exceptional customer service & communication skills
- Flexible and adaptable to a rotating roster, including weekends and nights
- Highly professional manner & grooming
- Previous front office and OPERA experience desired
Benefits & perks
At Rydges, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing 'Elevate Perks' are available to all staff from day dot.
- Incredible team member discounts from your first day on-the-job
- 50% off stays at Rydges hotels
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Australia and NZ's largest and most diverse experiences company
Skills & experience
We are looking for someone with:
- Exceptional customer service & communication skills
- Extremely professional telephone & email etiquette
- Flexible and adaptable to a rotating roster, including weekends and nights
- Highly professional manner & grooming
- Previous front office and OPERA experience desired
At Rydges, we are committed to making a positive impact on our people, communities and environment, every day.
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