Support Coordinator Specialist

1 week ago


Sunshine, Australia Jesuit Social Services Full time

About the Organisation

Jesuit Social Services is a leading social change organisation dedicated to building a just society where all individuals can reach their full potential.

We reflect on the critical factors shaping our contemporary world, including social, political, and economic contexts, and adapt our practice to work with those most in need.

Since 1977, Jesuit Social Services has provided essential services to some of the most disadvantaged members of our community.

We prioritise advocacy and are a leader in policy development and research.

About the Program

Jesuit Social Services is a registered provider of Specialist Support Coordination services for the National Disability Insurance Scheme (NDIS). We offer specialist support coordination to NDIS participants from diverse backgrounds who are experiencing a range of complex needs, including living with an intellectual or psychosocial disability, substance misuse, family breakdown, offending behaviour, homelessness, unemployment, trauma, poverty, and social exclusion.

Due to the complexity of needs being addressed, participants may have various funding streams in addition to their NDIS plan, including the Multiple and Complex Needs Initiative (MACNI), Targeted Care Packages (TCP), and Forensic Disability.

About the Role

  • Coordinate services across multi-disciplinary teams for NDIS participants.
  • Build the capacity of NDIS participants with complex needs, and their support networks, to independently manage their supports and meet their personal goals.
  • Facilitate the growth and development of Jesuit Social Services NDIS Support Coordination services.

What We Offer

  • An organisation that embodies its values through its daily work.
  • A welcoming and supportive relational environment.
  • A comprehensive Induction and Orientation program.
  • Ongoing training and development related to your role.
  • An employee assistance program.
  • A competitive salary plus salary packaging benefits.
  • Generous leave.

About You

This role will suit a candidate with the following skills and experience:

  • Tertiary qualification/s and/or relevant experience in the field.
  • Demonstrated understanding of social justice principles, NDIS Quality and Safeguarding Framework, NDIS Practice Standards, the NDIS Act 2013, and the Disability Act 2006.
  • Previous experience of specialist support coordination, complex case management, or similar using a person-centred, strengths-based approach.
  • Current working knowledge of local specialist and mainstream services to facilitate meeting participants' goals.
  • Exceptional networking and relationship-building skills across a range of stakeholders and disciplines, including superior written and verbal communication skills.


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