Transformation Expert in Transaction Banking
2 weeks ago
We are seeking a skilled and experienced Associate Director to join our dynamic Transaction Banking Transformation team at Commonwealth Bank.
About the RoleThis is an excellent opportunity for a talented individual to elevate our customer experience while transforming our business. As a key member of our team, you will play a pivotal role in re-engineering processes to drive innovation and improve operational efficiency.
Key Responsibilities- Support and execute process re-engineering initiatives to enhance service delivery for clients.
- Collaborate with cross-functional teams to challenge existing processes and technology designs.
- Drive innovative solutions that improve customer experience and operational efficiency.
- Ensure effective risk management and compliance with regulatory standards.
- Provide strategic insights and leadership to influence transformation outcomes.
To be successful in this role, you will need:
- A proven track record of successfully discovering and delivering process Operational Excellence initiatives.
- Demonstrated ability to understand, document, and analyse processes.
- Facilitation skills to articulate complex concepts to gain stakeholder endorsement.
- Strong understanding of risk management and compliance requirements.
- Ability to work across and influence cross-functional teams.
- Excellent communication and interpersonal skills.
We offer a competitive market salary of approximately $180,000 per annum, annual performance incentives, a flexible working environment, and great career growth opportunities. At Commonwealth Bank, we are committed to building a diverse and inclusive workforce reflecting the customers, businesses, and communities we serve.
If you're already part of the Commonwealth Bank Group, please apply through your internal channels. For external applicants, we encourage you to submit your application if you believe you have the skills and experience required for this exciting opportunity.
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