Product and Training Expert

1 week ago

Sydney, New South Wales, Australia beBeeConsultant Full time $101,320 - $121,230

Our business relies on delivering projects that meet client needs.

Job Overview:

We are seeking a Product and Training Specialist to join our team. This role has clear accountability for creating measurable value within client organisations.

This team plays a crucial part in delivering successful client outcomes that align to their business goals. We're a high-performance team but we don't compromise on quality or integrity.

As a Product and Training Specialist, you will play a key role in building and testing solutions that deliver business benefits for customers. You will lead and facilitate collections workshops and requirements definition through to sign off.

You will create user stories and acceptance criteria in line with product standards. You will provide expert product advice, including as part of the pre-sales process.

Key responsibilities include developing, managing, and conducting product training & inductions for clients, partners, and new employees. You will also create and facilitate internal and external training programs on all new and existing PowerCurve Collections products.

Additional responsibilities include establishing and managing regular product assessment frameworks for account managers and sales representatives, strategy & product training development, and maintaining training collateral.

Requirements:
  • Strong presentation capabilities
  • Negotiating, problem-solving, and questioning skills
  • A teamwork focus, with a flexible, analytical, and logical thinking approach
  • Ability to build and maintain solid long-term relationships
  • Excellent organisational and time management skills
Benefits:

Delivering projects to meet client needs is critical to our business success.

Desirable Technical Knowledge:
  • SQL
  • Operating Systems: Windows, Linux
  • High-level working knowledge on Databases: Oracle, SQL Server
  • Cloud environments (AWS)
  • Data model design
Required Domain Knowledge:
  • Australian Collections industry or similar regulated Collections environment
  • Banking and/or retail finance sector
  • Knowledge and experience of the Software Delivery LifeCycle (SDLC)
  • Experience working within an Agile environment

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