Product Expert

5 days ago

Sydney, New South Wales, Australia Tomra Full time

Company Description

At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we've pushed boundaries globally and we'll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again - time after time. In QLD and WA we partner with Containers for Change to provide convenient options for our customers to recycle their beverage containers in the hopes to encourage them to join the Clean Loop Recycling revolution

TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

**Job Description**:
The objective of this position is to be the local technical expert and follow up on TOMRA's reverse vending products. You will be required to interface with our partners, customers, Technicians and system users. This role will act as the conduit between TOMRA Collection Australia (TCA) and TOMRA's global head office in Norway.
What you'll be doing:

- Create and compile market specific recognition databases based on the different RVM types
- Analyse and report on data gathered from RVMs installed in the market
- Provide technical input to the rest of organisation regarding the machine capabilities and different configuration options
- Act as the escalation point for technical requests regarding TOMRA's various RVM's and resolve technical issues that may arise
- Deliver full functional training to local Technicians and Service Centre Operators to ensure that service team members are well educated and have a comprehensive understanding of the products and future developments
- Suggest and implement performance improving actions across TCA's RVM portfolio

**Qualifications**:
To be a successful Product Expert you will have:

- Proven technical capabilities
- An interest in emerging technology and environmentalism
- Ability to learn and adapt new concepts
- Solution and result driven
- Strong ability to communicate clearly with both internal and external stakeholders
- Strong data analysis capabilities
- Proven experience developing products or system improvements
- Previous experience leading a project and/or team would be beneficial
- Previous hands on or field experience is preferred
- B.A. Engineering - Mechatronic, Mechanical, Electrical preferred or equivalent
- Demonstrates a prioritised approach to safety

Additional Information

Does this sound like you? If so we would love to hear from you

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