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Retail Store Operations Manager
1 month ago
We are seeking a highly experienced Retail Store Operations Manager to lead our team in the Melbourne City location.
Responsibilities- Support the Store Manager in managing and motivating the team to achieve sales targets, customer satisfaction, and operational excellence.
- Monitor and analyze performance data to drive commercial success and make adjustments as necessary.
- Oversee all retail operations within the store, ensuring a high-quality customer experience.
- Act as a role model and lead the team in providing exceptional customer service and meeting or exceeding customer expectations.
- Train and guide team members on brand product knowledge and customer service standards.
- Coordinate team efforts to consistently execute Visual Merchandising and In-Store Communication plans.
- Cultivate individual team members' performance by providing coaching and motivation.
- Share best practices to enhance overall store team performance.
- A solid retail sales background with a proven track record of success in a similar leadership or supervisory position.
- Motivation, energy, and passion for achievement in a fast-paced environment.
- Experience in retail leadership or supervision, preferably in men's/women's apparel or sports footwear.
- A competitive annual salary ($95,000 AUD)
- Retail bonus scheme
- Adidas employee benefits