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Strategic Operations Leader
2 weeks ago
Job Title: Strategic Operations Leader
About the RoleThe Senior Operations Manager plays a pivotal role in driving technical execution and project management across the APAC region.
This strategic position combines technical expertise with leadership, focusing on customer onboarding, deployment, and ongoing functionality.
Key Responsibilities:- Manages and leads reporting to them from both an operational and strategic perspective, overseeing the continent/region's deliverables.
- Ensures successful operation of the continent/region, dealing with capacity planning activities.
- Sets strategy and takes key decisions for the success of the continent/region.
- Collaborates with senior leadership to set strategic goals for their team.
- Oversees project plans, ensuring tasks, milestones, risks, and issues are effectively managed.
- Serves as primary point of contact for project-related queries, coordinating with internal and external stakeholders.
- Leads multiple customer projects from inception to completion, ensuring alignment with project scope and timelines in collaboration with sales, engineering, and product teams.
- Works closely with sales, product development, and engineering teams to support project goals and customer satisfaction.
- Provides regular project updates, distributes meeting notes, and maintains transparency with all stakeholders.
