Senior Claims Team Lead

3 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $108,000 - $115,000
Claims Team Leader Position

The Claims Team Leader oversees a team of claims consultants, providing guidance and support to meet key performance indicators.

Key Responsibilities:

  • Mentor and grow team members' strengths and abilities.
  • Manage workflow and ensure service-level agreements are met.
  • Monitor consultants' KPI performance and provide coaching on best practices for handling claims.
  • Act as a point of escalation for customers and clients.
  • Report data to the Claims Team Manager and implement improvements.

Requirements:

  • Previous experience in a leadership role.
  • Prior knowledge and proven experience managing end-to-end claims.
  • Experience in developing staff members to achieve their full potential.
  • Strong communication skills.
  • Positive attitude and outlook.
  • Full working rights in Australia.

Benefits:

  • Engaging and challenging role with opportunities for growth and development.
  • Continuous learning experiences and opportunities for progression.
  • Discounted healthcare.
  • Work for a well-known brand that values its employees.

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