
Claims Team Lead
7 days ago
Job Title: Team Lead
About the Role:
- Manage a team of claims specialists.
- Drive business success through effective leadership and teamwork.
- Mentor and develop team members to achieve their full potential.
- Resolve conflicts and implement dispute resolution strategies.
About You:
- Proven experience in claims handling, preferably general property insurance claims.
- Strong leadership skills and experience in coaching and mentoring colleagues.
- Able to work in a fast-paced environment with a commitment to delivering exceptional customer service.
Key Responsibilities:
- Provide regular coaching and feedback to direct reports.
- Maintain industry knowledge through ongoing education and training.
- Develop and maintain client relationships through face-to-face meetings.
Requirements:
- Leadership experience preferred.
- Ability to follow procedures and policies.
- Able to interpret and adhere to compliance requirements.
About the Opportunity:
- Lead a team of professionals dedicated to delivering exceptional results.
- Champion business growth and development through strategic decision-making.
- Maintain a culture of excellence and continuous improvement.
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