Customer Care Team Member

2 weeks ago


Melbourne, Victoria, Australia kikki.K Full time

We are seeking a highly motivated Customer Care Team Member to join our dynamic team at kikki.K in St Kilda Road offices. As a key member of our sales-focused team, you will be responsible for providing exceptional customer service and achieving success through the creation of high-quality customer relationships.

The ideal candidate will have retail experience, be a natural people's person, and possess excellent communication skills. You will be enthusiastic, driven to succeed, and able to meet sales targets while maintaining a positive and professional attitude.

This is an exciting opportunity to grow your career with a uniquely Australian Retail Group that has a global vision. With a clear career pathway towards future leadership roles, you will have the chance to develop your skills and progress within the company.

In this role, you will:

  • Identify and secure sales opportunities in a digital retail environment.
  • Support customers throughout all stages of the purchase lifecycle across various channels.
  • Deliver above-and-beyond customer service experiences that meet brand standards.

You will also benefit from:

  • Generous discounts across all our Brands.
  • Clear career pathway towards future leadership roles.
  • A supportive team culture and environment.
  • An employee referral program that rewards great new hires.
  • Learning and development opportunities, including industry-leading training programs.

We estimate that the salary for this position will be around $60,000-$70,000 per year, depending on experience. If you are passionate about growing your career and delivering exceptional customer service, we would love to hear from you.



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