Proactive Customer Support Expert

Customer Support SpecialistIn this dynamic and challenging role, you will be at the forefront of delivering exceptional customer experiences to our valued members. As a Customer Support Specialist, you will provide tailored support to our superannuation members, addressing their queries and resolving issues with empathy and expertise.You will be a key point...

Customer Service SpecialistEmpower individuals through customer-centric solutions by delivering exceptional support and resolving issues efficiently.Our mission is to provide an unparalleled customer experience, fostering long-term relationships and driving business growth.Effectively manage client interactions, leveraging strong communication skills to...

Our ideal candidate will possess exceptional communication skills, a passion for problem-solving, and a customer-centric approach.Key Responsibilities:Respond promptly to customer inquiries via various channelsDevelop proactive solutions to resolve customer issues and enhance satisfactionCollaborate effectively with internal teams to ensure seamless issue...

We are currently looking to fill two (2) temporary, up to 12 months, full-time vacancies within our Customer Foundation and Proactive Customer Management teams across Estate Management.- Location: Customer Foundation: Parramatta / Proactive Customer Management: Newcastle or Parramatta with regular travel to Newcastle- Clerk Grade: 9/10. Base salary $120,859...

Division: Estate Management- Location: Parramatta, NSW, AU, 2150- Req ID: 62379- We are currently looking to fill two (2) temporary, up to 12 months, full-time vacancies within our Customer Foundation and Proactive Customer Management teams across Estate Management.- We are also looking to establish a talent pool to fill future ongoing and temporary...

Customer Experience Specialist RoleWe are seeking a highly motivated individual to provide superior customer experiences in our Home and Community Services team based in Sydney.The ideal candidate will work collaboratively with the team to ensure accurate and timely responses to client inquiries, utilizing strong organisation, time management, communication,...

Unlock Your PotentialWe're committed to helping people live healthier, longer lives. As a senior customer resolution specialist, you'll play a key role in shaping a better-protected Australia.Your Key ResponsibilitiesInvestigate and resolve complex complaints, including IDR and EDR cases.Manage customer complaints in line with regulatory SLAs and partner...

Technical Customer Support ExpertThis is an exciting opportunity to join a dynamic team in the field of technical customer support. As a Technical Customer Support Expert, you will play a key role in delivering exceptional customer experiences and driving proactive support through automation.The ideal candidate will have a strong background in supporting...

Customer Support ProfessionalTransforming Customer Experience through Proactive Support.This role involves driving innovative solutions to support customers at scale, delivering empathetic, technical, and efficient experiences. The ideal candidate will work on customer tickets daily, maintaining high empathy, clarity, and technical precision.Key...

Customer Service Representative OpportunityWelcome to a role where you will play a vital part in enhancing customer satisfaction and building strong relationships with our clients. Your primary responsibility will be to deliver exceptional customer service, providing timely and effective support to meet their needs.Our mission is to empower customers to...