Proactive Customer Resolution Expert

7 hours ago

Sydney, New South Wales, Australia beBeeResolution Full time $100,000 - $120,000
Unlock Your Potential

We're committed to helping people live healthier, longer lives. As a senior customer resolution specialist, you'll play a key role in shaping a better-protected Australia.

Your Key Responsibilities
  • Investigate and resolve complex complaints, including IDR and EDR cases.
  • Manage customer complaints in line with regulatory SLAs and partner agreements.
  • Prepare complaints for independent review committees.
  • Provide recommendations to stakeholders on resolving complaints effectively.
Why Choose This Role?
  • Develop your skills through our training programs.
  • Advance your career through internal mobility opportunities.
  • Make a meaningful impact on millions of Australians every day.
  • Enjoy a range of health and wellbeing initiatives.
  • Work with supportive and inclusive managers who value collaboration.
  • Benefit from flexible working arrangements that suit your needs.

Join an organisation dedicated to making a difference in people's lives. Apply today to take the first step towards a fulfilling career.

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