Change Transformation Lead

1 week ago

Sydney, New South Wales, Australia beBeeTransformation Full time $148,488 - $174,739

The Macquarie University Student 360 Program is seeking a seasoned change lead to drive organisational transformation.

About the Role

This role will involve developing and coordinating delivery of a comprehensive change strategy to implement a unified student CRM platform that connects students with the University in a holistic way.

Our digital transformation initiative aims to harness emerging technologies to enhance student experiences and outcomes. This exciting opportunity is part of our commitment to Students First, focusing on five key areas to deliver excellent services and results in every dimension of student interactions.

We require a senior project manager with exceptional interpersonal and communication skills to facilitate conveying intricate concepts to diverse stakeholders. Your expertise as a change agent, grounded in contemporary frameworks, will drive effective models for strategic initiatives across the portfolio.

  • Implementing a consolidated student CRM platform to provide a unified view of each student.
  • Supporting the transformation of business processes to improve services and support delivery.
  • Enabling context-specific services and personalisation to support students throughout their journey.
  • Providing a contemporary technology platform to evolve with changing needs and aspirations.
  • Gaining insights and analytics to inform improvements of University services and experience.

This role involves driving organisational change and delivering strategic initiatives across the portfolio. You will be working closely with stakeholders to develop and coordinate the implementation plan.

We are looking for a proactive individual with prior experience leading change management outcomes in a higher education setting. Your skill in simplifying complex information will enrich our change strategies, fostering understanding and alignment.

About Us

Macquarie University is a pioneering institution dedicated to challenging convention and embracing different views. Our culture encourages collaboration and innovation, enabling us to break free from traditional thinking and actively shape the future of humanity.

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