Support and Scheduling Coordinator

2 days ago

Cairns, Queensland, Australia beBeeAdministrative Full time $86,000 - $150,000
Job Description

The role of Support and Scheduling Officer is responsible for coordinating schedules, providing administrative support and ensuring the smooth operation of our services.

Key responsibilities include:

  • Assist in scheduling the STARS program to ensure roster completion and monitor progress.
  • Update and maintain master and daily rosters to ensure accurate staffing levels.
  • Provide training and ongoing support for Lifestyle Support Workers (LSWs) on using systems and applications.
  • Accurately enter and update consumer information in software programs.
  • Provide assistance to members of the public by addressing their inquiries and guiding them accordingly.
  • Monitor and order office supplies to ensure adequate inventory levels.
  • Coordinate and oversee scheduling for vehicle usage.
  • Respond to incoming and outgoing mail, emails and other forms of communication with professionalism and courtesy.
  • Coordinate meeting room bookings, including preparing necessary materials.
  • Prepare, format and edit documents, reports and presentations.
  • Provide general administrative support as required.
About You

To be considered for this role, you will have:

  • Strong organisational and time management skills, with the ability to prioritise tasks effectively.
  • Excellent communication and interpersonal skills, with a person-centred approach.
  • Proficiency in using scheduling software and other administrative tools.
  • Attention to detail and a commitment to maintaining accurate records.
  • Ability to work collaboratively within a team and adapt to changing priorities.
  • High level of professionalism and discretion when handling sensitive information.
Role Requirements
  • Proven experience in a rostering or administrative role, preferably within the community services sector.
  • A Positive Notice Working with Children clearance.
  • An NDIS Worker Screening Clearance.
  • The NDIS Worker Orientation Module 'Quality, Safety & You' completion certificate.
  • A current minimum P1 'C' class Queensland drivers licence.
Benefits
  • Hourly rate of $38.65 + super.
  • Up to $15,900 FBT salary packaging benefits.
  • 50% discounted training via our RTO.
  • Flexible working arrangements.
  • Career pathways and opportunities for development.
  • Employee Assistance Program offering confidential counselling support for employees.

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