Current jobs related to Application Support Specialist - Melbourne, Victoria - beBeeApplication
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeSystem Full time $100,000 - $130,000**Application Support Specialist**We are seeking an experienced Application Support Specialist to join our team.The ideal candidate will have extensive experience working in application support and a strong knowledge of various programming languages.
-
IT Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeApplication Full time $90,000 - $135,000Job Title: IT Application Support SpecialistThe role of an IT Application Support Specialist is to deliver high-quality application support and services.This involves understanding and implementing all Applications Support and IT Strategies and processes, ensuring seamless delivery and adoption.Key responsibilities include:Implementing and adhering to all...
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Xavier College Full timeXavier College, a leading Catholic school in the Jesuit tradition aspires to form exceptional graduates through inspiring learning experiences and our distinct Jesuit character. We seek to appoint outstanding educators and professionals to foster an aspirational and rigorous culture of learning and educational excellence.The College's Application Support...
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeExpert Full time $100,000 - $130,000Job Title:Application Support Specialist Role Overview:We are seeking an experienced professional to provide top-notch support for SaaS solutions and digital applications. The ideal candidate will be responsible for resolving complex technical issues and ensuring minimal downtime. Key Responsibilities:Provide exceptional support for application issues,...
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeTechnical Full time $60,000 - $124,999Our company is seeking a highly skilled and motivated individual to join our team as an Application Support Specialist.The successful candidate will be responsible for providing technical support and application advice for all of our products to our sales team and external customers.Key Responsibilities:Act as a representative of our company, supporting its...
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeApplication Full time $85,000 - $105,000Job Role: Application Support SpecialistWe are seeking a highly skilled IT professional to provide expert support for our internal stakeholders. The ideal candidate will be responsible for resolving incidents, requests and problems in a timely and professional manner.About the Position:This is a dynamic role offering opportunities for growth and development....
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $110,000Job Summary">">We are seeking an Application Support Specialist to provide level 2/3 application support to business stakeholders and customers, ensuring critical enterprise applications run smoothly.">">Key Responsibilities:">">Resolve IT application-related incidents and problems in line with SLA guidelines and procedures.">Restore Application Service...
-
Application Support Specialist
1 week ago
Melbourne, Victoria, Australia Astek Full timeASTEK has been providing IT and Engineering solutions for some of the world's largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22 countries throughout Europe, APAC, Middle East and the AmericasCurrently, we are looking for Application Support Specialist/Officer which would be based in Australia...
-
Application Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeTechnical Full time $102,360 - $124,440Join our company as an Application Support Specialist. In this role, you will have the opportunity to work with leading-edge technology in Melbourne.This position requires a professional experienced with VMS/Linux software to join on a permanent full-time basis.The successful candidate will be flexible with working hours and able to cover shifts on a...
-
Application Support Specialist
1 week ago
Melbourne, Victoria, Australia beBeeCustomerSupport Full time $100,000 - $120,000Seeking a Second Level Application Support Specialist to join our team in Melbourne. This role involves providing expert support for our IT products and services, including logging, diagnosing, and resolving service requests and incidents.Key ResponsibilitiesManage your own case queue efficiently using our Case Management System.Act as a customer advocate,...
Application Support Specialist
2 weeks ago
We are seeking a skilled and detail-oriented professional to support the day-to-day administration and maintenance of our applications.
The ideal candidate will have at least 2 years of experience in application support, software administration, or a related role.
They will be responsible for providing application support, troubleshooting, and issue resolution for clients utilising Managed Application Services.
In this role, you will assist in system configurations, user administration, and workflow automation.
You will monitor application performance and proactively identify areas for improvement.
Collaboration with technical teams is essential to support software upgrades, patch management, and testing.
Documenting support activities, system changes, and user inquiries is crucial to ensure knowledge sharing.
Developing training materials and conducting user training sessions is also required to improve software adoption.
Finally, you will work closely with internal stakeholders to enhance service delivery and ensure compliance with security policies and industry best practices.
Key Responsibilities- Provide application support, troubleshooting, and issue resolution for clients
- Assist in system configurations, user administration, and workflow automation
- Monitor application performance and identify areas for improvement
- Collaborate with technical teams to support software upgrades, patch management, and testing
- Document support activities, system changes, and user inquiries
- Develop training materials and conduct user training sessions
- Work closely with internal stakeholders to enhance service delivery
Technical skills include:
- At least 2 years of experience in application support, software administration, or a related role
- SaaS platform experience, including configuration, optimization, and troubleshooting
- Familiarity with any relevant software or systems is a plus
- Experience with system configurations, workflow automation, and user administration
- Knowledge of SQL, scripting (e.g., SQL or Drools), or system integrations is a plus
- Strong troubleshooting, analytical, and problem-solving skills
- Experience with ticketing systems, incident, and problem management
Behavioural skills include:
- Excellent communication skills, with the ability to explain technical issues clearly to non-technical stakeholders
- Strong customer relationship management skills, including building trust, managing expectations, and handling escalations
- Empathy and active listening to understand customer pain points and tailor solutions to their needs
- Confident stakeholder management, engaging effectively with technical, business, and executive-level stakeholders internally and externally
- A high degree of accountability and ownership, acting as the customer's advocate
- Continuous improvement mindset, with the ability to identify opportunities to enhance operational efficiency and customer outcomes
