Global Client Service Specialist

1 week ago

Melbourne, Victoria, Australia beBeeClientSupport Full time $90,000 - $120,000

We are a pioneering company in the financial services sector, with a global presence and a reputation for excellence.

Our Global Client Services team is responsible for delivering high-quality support to our clients worldwide, driving business growth and customer satisfaction.

Key Responsibilities:
  • Provide exceptional client support across all levels
  • Assist with Know Your Customer (KYC) procedures
  • Foster trust and satisfaction through professional guidance and training
  • Analyse market trends and maintain awareness of competitive landscapes
  • Cultivate open communication between departments to resolve issues effectively
  • Handle disputes professionally and efficiently
About You:
  • Previous experience in customer-facing roles, preferably within the financial services industry
  • A strong understanding of the CFD market and relevant products is highly desirable
  • Excellent verbal and written communication skills
  • Ability to work under pressure while prioritizing team objectives
  • Strong analytical thinking and sound judgement

This role requires a high level of attention to detail, excellent interpersonal skills, and adaptability in a fast-paced environment.

We offer a competitive salary and a dynamic, forward-thinking company that rewards talent, innovation, and collaboration.

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