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High Risk Claims Resolution Specialist

1 month ago

Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

About DXC

DXC Technology is a global leader in IT services, helping organisations run their mission-critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private, and hybrid clouds.

We have a unique opportunity for an experienced Senior Case Manager to join our team in NSW, Australia. As a key member of our claims management team, you will play a crucial role in improving recovery and return-to-work outcomes for injured workers in New South Wales.

Job Description:

The Senior Case Manager will be responsible for managing high-risk cases, working closely with case managers to apply advanced injury and return-to-work management skills, together with exceptional stakeholder management skills, to achieve optimal outcomes.

Required Skills and Qualifications:

  • Effective case management strategies
  • A sound background in claims management experience in the NSW worker's compensation scheme
  • Experience in preparing and attending claims reviews and clinical case conferences
  • Knowledge of medical and paramedical terminology and procedures
  • Well-developed problem-solving and decision-making skills
  • Strong written and verbal communication skills

About You:

You will have a proven track record in claims management, with a strong understanding of the NSW worker's compensation scheme. You will also possess excellent stakeholder management skills, with the ability to work effectively with internal and external stakeholders.

What We Offer:

We offer a competitive salary package, including a base salary of AU$95,000 per annum, plus superannuation and other benefits. You will also have access to ongoing training and development opportunities, as well as a dynamic and supportive work environment.