Guest Experience Ambassador

2 days ago

Dawes Point, Australia Marriott Full time
Unlock Your Potential as a Guest Experience Expert

Are you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you

As a Guest Experience Expert at Pier One Sydney Harbour, you will be the face of our hotel, responsible for creating unforgettable experiences for our guests. You will be empowered to think on your feet, solve problems creatively, and exceed guest expectations at every turn.

Some of your key responsibilities will include:

  • Delivering personalized service to guests, ensuring their stay is nothing short of exceptional
  • Processing operational needs, addressing guest requests, and completing reports with ease
  • Liaising with concierge for guest requests and luggage, ensuring seamless transitions
  • Cash handling, confidentiality, and driving the Marriott Bonvoy Members program with precision

But it's not all work and no play As a valued member of our team, you'll enjoy a range of benefits, including:

  • Free delicious duty meals and one barista coffee per day
  • Stunning water views and a unique location under the Harbour Bridge
  • Numerous activations and events to connect with your colleagues
  • Free in-house laundry for all your work clothes
  • Exclusive associate discounts on food and beverage and hotel rooms
  • Genuine care for your physical, emotional, and financial wellbeing through our employee assistance program

We're committed to providing a recruitment process that's fair, equitable, and accessible for all. If you have a disability, illness, or injury, we want to hear from you and discuss adjustments to our process.

Marriott International is an equal opportunity employer, dedicated to hiring a diverse workforce and sustaining an inclusive, people-first culture. We're proud to be part of the Autograph Collection, a growing portfolio of four and five-star independent hotels that offer unique and memorable experiences for our guests.

So why wait? Apply now to become a part of our dynamic team and start building an unforgettable career as a Guest Experience Expert

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