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Braze Implementation Specialist

1 month ago


Sydney, New South Wales, Australia Slalom Full time

About the Role

We are seeking a skilled Braze Specialist to join our team at Slalom. As a Braze Implementation Specialist, you will be responsible for driving end-to-end implementation of Braze for diverse clients, from initial setup and configuration to campaign design, deployment, and optimisation.

Key Responsibilities

  • Advise clients on Braze best practices, data strategy, campaign optimisation, and technical troubleshooting, ensuring they get the most out of the platform
  • Design and execute complex Braze Canvas flows to create engaging, cross-channel customer journeys that drive results
  • Work closely with developers, project managers, and client stakeholders to ensure successful project delivery and achieve client satisfaction
  • Continuously stay abreast of Braze's evolving features, updates, and best practices to provide cutting-edge solutions to clients
  • Share your Braze expertise with colleagues and clients, contributing to the growth of the company's Braze practice

Requirements

  • Braze certification, ideally Braze certified developer or/and Braze Validated Onboarding Technical Architect
  • Proven experience in Braze, including platform implementation design, data dictionary design and implementation, data ingestions, campaign building, workflows, and segmentation
  • Proficiency in JavaScript, HTML, and CSS, as well as SQL and Liquid templating language or similar dynamic content creation tools
  • Experience with REST APIs and data integration, strong analytical and problem-solving skills, and excellent communication and interpersonal skills

About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. We help organisations of all kinds redefine what's possible, give shape to the future—and get there. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes.

We combine marketing savvy with deep technical expertise to help you harness your customer data and drive measurable results across all channels. Our Experience Platforms Delivery team is your one-stop shop for personalised customer experiences.