ICT Support Specialist

2 days ago


Australia beBeeSupport Full time $60,000 - $86,400

Job Title: ICT Support Specialist

About the Role:

We are seeking a highly skilled and experienced ICT Support Specialist to join our team. The successful candidate will be responsible for providing technical support and advice to Council staff, as well as maintaining and troubleshooting ICT systems and infrastructure.

Key Responsibilities:

  • Provide first-line technical support and assistance to Council staff
  • Maintain and troubleshoot ICT systems and infrastructure
  • Establish and implement user accounts and permissions
  • Implement security measures and ensure data integrity
  • Collaborate with the Technology Systems Coordinator on ICT-related projects
  • Assist in the development and implementation of software programs and modules
  • Maintain registers and perform audits as required
  • Review and update Council's ICT Procedure Manual

Requirements:

  • Degree in Information Technology or related field
  • Minimum 2 years' experience in ICT support and maintenance
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team

Benefits:

  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • A competitive salary and benefits package

Other Opportunities:

  • Council offers a range of other job opportunities across various departments
  • Professional development and networking opportunities through industry events and conferences

Contact Information:

Please submit your application, including your resume and cover letter, to [insert contact information].



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