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Administrative Officer
2 months ago
The Administrative Officer plays a vital role in the functioning of Mercy Hospital for Women, providing exceptional customer service and administrative support to the clinical areas across the hospital.
Key Responsibilities- Finalise Mercy Hospital for Women referrals and create first appointments for Obstetrics, Physicians, and Gynaecology patients
- Register new patients in iPM and index referrals to appropriate specialty
- Action emails regularly and answer phone calls relating to referrals and appointments
- Enter patients onto the waitlist and print and send communication to referrers
- Perform other duties within the Patient Services Department as requested by the Patient Services Leadership Team
- Excellent time management, organisational, and communication skills
- Exceptional attention to detail and ability to adapt and problem solve
- Intermediate computer skills with the ability to learn and utilise new software systems and programs as required
- A compassionate, flexible, and positive approach to effective patient care and management
- The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment
Mercy Health is a dynamic and supportive organisation that values its employees and provides opportunities for growth and development. We offer a range of benefits, including a competitive salary, generous leave entitlements, and a comprehensive employee assistance program.
We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees. We welcome applications from diverse candidates and are an equal opportunity employer.