Digital Content Writer
4 weeks ago
About the Role:
FourQuarters Recruitment is seeking a Digital Content/UX Writer to join their Strategic Content team. In this role, you will be responsible for creating engaging and user-centric content for the website. Working closely with UX & digital product managers and the broader digital team, you will play a key role in enhancing the customer experience through compelling and impactful content.
Key Responsibilities:
- Develop and edit engaging and persuasive copy for various platforms
- Collaborate with UX and Digital product managers and producers to align content with user experience goals
- Stay updated on industry trends, contribute to content guidelines, and foster a positive team culture
- Work with key stakeholders to ensure the member experience and ease of understanding is front of mind
- Develop strong, positive working relationships with the digital team, product, and customer experience to develop engaging content
- Advocate for the customer experience and identify more efficient ways of operating
- Partner with internal stakeholders to ensure all communications meet brand guidelines, legal, compliance, and technical requirements
- Ensure timely delivery of content and advocate for simplicity in all communications
About You:
- Experience within the superannuation industry, financial services, or a heavily regulated industry
- Minimum of 3-5 years of experience writing for digital platforms
- Proven track record of simplifying complex information and producing customer-centric content
- Familiarity with SEO and digital marketing principles
- Strong copywriting, editing, and proofreading skills
- Excellent project management and communication skills
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