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Strategic Solutions Enablement Expert
2 weeks ago
To achieve the best candidate experience, it is recommended that applicants consider applying for a maximum of 3 roles within a 12-month period to ensure they are not duplicating efforts.
Category: Sales
About Salesforce Position
Salesforce is the top AI Customer Relationship Management (CRM) platform where humans and agents work together to deliver customer success. Here, ambition meets action, tech meets trust, and innovation is a way of life. The world of work is changing rapidly, and we are seeking trailblazers who are passionate about improving business and the world through AI, driving innovation, and keeping our core values at the forefront.
Ready to take your career to the next level at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
The Solutions Enablement Business Partner for the ANZ region plays a crucial role in driving business impact through strategic enablement programs. This position requires a highly organized individual who can clearly develop, articulate, orchestrate, and deliver a strategic enablement vision for Solution Engineering and Sales Specialists within the CA TSS organization. The ideal candidate will possess excellent communication and follow-up skills, the ability to work autonomously, and a sense of urgency to drive work to successful conclusions. This role is essential for driving the success of our teams through strategic enablement and collaboration, ensuring that our solutions and sales professionals are equipped with the skills and knowledge they need to excel in a fast-paced, future-focused, and ever-changing environment.
Key Responsibilities and Role Expectations:
- Partner with key business leaders to understand business priorities, determine their requirements, and orchestrate enablement programs that drive business impact and increased productivity.
- Provide assessment and productivity metrics on competencies and skill gaps to enhance various capabilities in business, architectural, solutions/industry technical, and professional skills.
- Develop a quarterly enablement plan that aligns to the quarterly ANZ OU business priorities and strategies. The plan should take a data-led approach that's relevant to the business and identifies initiatives, programs, and training that align with current and gapped skills to improve customer engagements.
- Collaborate with local cross-functional partners including Sales Strategy, Sales Programs, Sales Operations, Product Marketing, Employee Success to drive GTM localized initiatives.
- Manage the development and execution of select OU-specific enablement initiatives to address and deliver bespoke needs of the ANZ business and audiences.
- Implement global enablement initiatives in region and thoughtfully localize and tailor to your audiences, integrating with the quarterly ANZ enablement plan.
- Proactively balance global enablement, and last-minute additions, with regionally sourced enablement, providing leaders with a clear quarterly plan and focus for their people.
- Clearly communicate agreed regional calendar of sales enablement events, on-demand modules, and quarterly assignments for learners with the field.
- Proactive leadership on maximizing learning outcomes while minimizing time spent away from customers.
- Partner with GTM Centres of Excellence and BU Strategy Leaders to share feedback and insights from key stakeholders and their business, driving deeper understanding and awareness of local business needs within the Global Enablement organization.
- Collaborate to align sales enablement with Customer 360 Sales methodology across delivery stages and encourage cross-functional teamwork.
- Collaborate with and ensure coordination between other enablement peers (local and global) to develop creative and innovative best practices, that increase synergies for more efficient and effective enablement results.
- Demonstrate thought leadership and expertise in the latest trends, tools, programs, and AI technologies; be an evangelist for global best practices, tools, and resources.
- Act as a subject matter expert and trusted advisor to business leaders for their teams' enablement.
Requirements:
- Work experience, preferably in Learning & Development (L&D), sales training, enterprise sales, pre-sales (Solution Engineering), sales process design, or sales enablement.
- Strong, detailed knowledge of software sales cycles, pre-sales, sales process, and coaching.
- Ability to represent concepts and communicate complex ideas into curriculum with an understanding of how solution engineers and sales professionals think, operate, and absorb training.
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