Field Services Expert

1 month ago

Sydney, New South Wales, Australia First Focus Full time
About the Role

We are seeking an experienced Field Services Expert to join our team in Sydney. This is a fantastic opportunity for a skilled IT professional to work with us and make a real impact on our clients' businesses.

Job Description
  • Provide onsite support to our customers across Sydney, ensuring their IT infrastructure runs smoothly and efficiently.
  • Be involved in occasional project work to deploy solutions that meet our clients' needs.
  • Experience opportunities to install and configure Servers, Networking, and other IT equipment.
  • Work with highly experienced Engineers and Technical Account Managers to maintain best practice environments.
Requirements
  • Solid knowledge of Microsoft AD, Exchange, Azure, and Office 365 environments coupled with your generalist networking skills.
  • Excellent written and spoken English, with a great phone manner.
  • Great attention to detail and time management skills.
  • Experience working with an IT outsourcer or service provider (desired).
  • Must have a vehicle and full driver's license.
Benefits
  • A competitive salary package up to $100k per year.
  • All employees have access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors.
  • Flexible work arrangements to support a satisfying work-life balance.
  • Ongoing training and development opportunities, including paid training days and support for certifications and qualifications.
  • Opportunities for personal and professional growth through our FastTrack mentoring program.
  • A supportive and inclusive culture, with a focus on equality, charity, and the environment.

We welcome applications from Neurodiverse candidates and offer flexible options to showcase your skills.

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