Expert Claims Solutions Specialist
3 days ago
As an Expert Claims Solutions Specialist at Tal Services Limited, you will be responsible for managing a portfolio of complex life insurance claims in a proactive and cost-effective manner.
Key Responsibilities:
- Proactively manage a portfolio of complex life insurance claims to ensure timely and accurate resolutions
- Collaborate with stakeholders, including Technical Specialists, Recovery & Support Specialists, Health Services, and other teams to deliver exceptional customer service
- Develop and implement effective claims strategies to ensure accurate benefit entitlements and timely payments
- Provide guidance and support to less experienced team members to enhance their skills and knowledge
We are looking for an experienced and skilled professional who possesses a strong background in life insurance claims assessment. Key requirements include:
- Demonstrated experience in a similar role involving life, lump sum, trauma, and income protection claims assessment in the Financial Services/Insurance Industry
- Relevant tertiary qualifications in a related field (desirable)
- Ability to build rapport and empathy with customers during difficult times
- Medical, vocational, or rehabilitation background (desirable)
Tal Services Limited is committed to fostering an inclusive and equitable culture for all employees. We offer a competitive salary package, which includes a base salary of approximately $95,000 - $110,000 per annum, depending on experience and location. In addition, we provide a range of benefits, including opportunities for career growth and development, flexible work arrangements, and a supportive work environment.
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