Expert Claims Solutions Specialist

3 days ago


Sydney, New South Wales, Australia Tal Services Limited Full time
About the Role

As an Expert Claims Solutions Specialist at Tal Services Limited, you will be responsible for managing a portfolio of complex life insurance claims in a proactive and cost-effective manner.

Key Responsibilities:

  • Proactively manage a portfolio of complex life insurance claims to ensure timely and accurate resolutions
  • Collaborate with stakeholders, including Technical Specialists, Recovery & Support Specialists, Health Services, and other teams to deliver exceptional customer service
  • Develop and implement effective claims strategies to ensure accurate benefit entitlements and timely payments
  • Provide guidance and support to less experienced team members to enhance their skills and knowledge
About You

We are looking for an experienced and skilled professional who possesses a strong background in life insurance claims assessment. Key requirements include:

  • Demonstrated experience in a similar role involving life, lump sum, trauma, and income protection claims assessment in the Financial Services/Insurance Industry
  • Relevant tertiary qualifications in a related field (desirable)
  • Ability to build rapport and empathy with customers during difficult times
  • Medical, vocational, or rehabilitation background (desirable)
What We Offer

Tal Services Limited is committed to fostering an inclusive and equitable culture for all employees. We offer a competitive salary package, which includes a base salary of approximately $95,000 - $110,000 per annum, depending on experience and location. In addition, we provide a range of benefits, including opportunities for career growth and development, flexible work arrangements, and a supportive work environment.


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