Store Manager, Mermaid Beach

This is a Store Manager, Mermaid Beach role with ResMed based in Mermaid Beach, QLD, AU
== ResMed ==

Role Seniority - mid level

More about the Store Manager, Mermaid Beach role at ResMed

About ResMed:  

Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. We are looking to solve unique and exciting challenges utilizing technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale. 

To learn more, visit ResMed.com and follow @ResMed  

Let's talk about the role:  

The Store Manager is responsible for the effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture.  

Reporting to the State Sales Manager, the Store Manager is responsible for ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service aligned with our vision to ensure that each customer's needs are met through our products/services and they are achieving a good night's sleep.   

• Driving a culture that is laser focused on amazing customer service

• Effective leadership and management of the team

• Lead, motivate, develop & drive the team to achieve commercial targets. Demonstrate an energetic approach in both sales and management

• Liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain business

• Manage, coordinate and approve leave applications for team members. Ensure alignment with roster requirements. Manage store rosters aligned with sales volumes and team members leave. Ensure each store is running at optimal staffing levels.

• Recruit, on board and mentor staff as required

• Manage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc. Complete merchandising as required.

• Maintain relationships of key stakeholders

• Work collaboratively with multi-function teams and other store managers  

Let's talk about you:

• Previous success in retail management

• Ability to recruit and motivate a team. You have an open mindset to change and a strong ability to lead others effectively through change

• Sales focused and goal-driven

• Displays excellent interpersonal, communication and mentoring skills

• A passion for creating a fantastic customer experience

• Has full knowledge of own area of responsibility and applicable practices and procedures

• Having the experience in managing the performance, training and development of a team is an advantage

• To really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career.  

What's in it for you:

• Training is provided - we look for a great attitude and someone eager to learn

• Job satisfaction - you will come to work each day knowing you are making a difference

• Rewards - monthly and quarterly sales bonuses 

• Benefits - as part of a global company we provide benefits such as Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), 20 weeks Paid Parental leave, 2-day Volunteer leave and Carers leave, every new hire gets a ResMed onboarding pack prior joining, and many more

#LI-APAC

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now We commit to respond to every applicant.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the ResMed team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Driving customer service culture
• Leading and managing the team
• Building relationships with stakeholders

Key Strengths

• Retail management experience
• Team leadership
• Sales focus
• Interpersonal skills
• Customer experience passion
• Performance management experience

Why ResMed is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with ResMed not with Hatch.

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