Operations Supervisor

This is a Operations Supervisor role with Team Global Express based in Mackay, QLD, AU
== Team Global Express ==

Role Seniority - mid level

More about the Operations Supervisor role at Team Global Express

About the role 

• Team Global Express is seeking an AM Supervisor to join our Road Express division in Mackay

• This is a Full Time Permanent Position, Monday to Friday 6am to 2.30pm

• Compile loads to ensure most efficient use of drivers and equipment

• Organise vehicles to cover all orders and requests

• Ensure that all vehicles comply with customer and freight requirements

• Internal and external customer liaison and advice

• Preparation of loading/unloading documentation including manifests and compliance documentation

• Preparation and analysis of external contractors run sheets and delivery advices for the purpose of performance management

• Response and management of incidents relating to driver operations. This may include initial incident reports and subsequent investigation

• Supervision of drivers to monitor and enforce general compliance with State and Federal Laws.

• Prepare and manage repairs and maintenance for company equipment

• Participate in and contribute to operational toolbox meetings and OHS meetings

• Provide prompt and effective response to all customer enquiries and concerns

• Facilitate timely and accurate reports as required

• Professional communication to key stakeholders including both written and oral means

What you'll bring 

• The ability to work independently and as part of a team

• The ability to direct and guide staff credibly

• Ability to identify and remedy operational inefficiencies and service problems

• Intimate knowledge of multi-purpose fleet including, prime movers, body trucks and specialist equipment

• Understanding of and the ability to apply geographical knowledge to operations in order to effectively allocate and direct drivers

• Transport background preferrable but not mandatory, including a working knowledge and solid understanding of relevant policies and legislation

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Team Global Express team will be there to support your growth.

Please consider applying even if you don't meet 100% of what's outlined

Key Responsibilities

• Compiling loads
• Organising vehicles
• Supervising drivers

Key Strengths

• Team leadership
• Operational efficiency
• Geographical knowledge
• Transport background
• Communication skills
• Incident management

Why Team Global Express is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Team Global Express not with Hatch.

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