Business Manager, Metasearch Sydney • FullTime • Strategic Operations

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

About the Business Manager, Metasearch role

Demand Plus is our managed digital ad product for hotels that enables our customers to list their direct rates on key metasearch sites such as Google Hotel Ads, Tripadvisor and Trivago. As a critical engine for transactional revenue, this product is central to the company's aggressive growth targets.

As our Business Manager for Metasearch, you will work closely with the Senior Director, Metasearch & Pay and be responsible for the customer and revenue growth generated by Demand Plus. You will own the optimisation of go-to-market, business processes and the overall customer experience. This role requires close collaboration with a broad range of internal stakeholders and external partners to accelerate commercial growth and drive positive customer impact.

What you will do...

- Own and execute the metasearch growth strategy, focusing on measurable improvements in customer adoption, revenue growth, and share of wallet across our ∼50,000+ hotel portfolio

- Work closely with the Hotel Ads SEM team on margin management and implementation of bidding strategies across our customer portfolio to maximise ROI and efficiency

- Lead the delivery of strategic initiatives, including pricing strategies, new optimisation plays, and the launch/scaling of new metasearch products on the roadmap to drive overall commercial growth

- Collaborate closely with Product and Engineering teams on R&D for future product-led growth, and work with Sales, Onboarding, and Ecosystem Partnerships on customer acquisition

- Manage key strategic relationships with metasearch platforms (Google, Tripadvisor, Trivago) to unlock new features, commercial terms, and growth opportunities

What you have

- Background in management consulting or high-impact growth roles in a high-growth SaaS environment, with experience in digital marketing or transactional business models

- Proven experience in driving go-to-market programs with strong stakeholder management skills across all levels of leadership

- Strong analytical skills with a demonstrated track record of transforming complex, ambiguous datasets into clear, actionable business strategies.

- Comfortable communicating complex analyses effectively and using insights to effect change. Experience leveraging AI/ML tools for forecasting or strategy analysis is a plus.

- Consultative approach, ability to develop solutions and present business cases for assessment and iteration with senior leadership

- Excels in a fast-paced, high-growth environment; exceptionally comfortable with ambiguity and decision-making in the absence of perfect information

- Curious, with a strong growth mindset and ambition to seek and test opportunities that build business value

- Basic SQL experience is a plus

Our Perks & Benefits…

- Equity packages for you to be a part of the SiteMinder journey

- Hybrid working model (in-office & from home)

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

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