▷ Immediate Start Business Manager, SiteMinder Pay

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.

About the Business Manager, SiteMinder Pay role…

SiteMinder Pay is our embedded payment product that enables our customers to seamlessly process and manage payments without needing to leave the platform. It is a key driver in our transactional revenue growth and continues to scale towards aggressive growth targets.

The Business Manager, SiteMinder Pay will join the Strategic Operations team and work closely with the Senior Director, Metasearch & Pay, to accelerate customer adoption and revenue growth. You'll be responsible for the building and optimisation of go-to-market strategy, business processes and payment adoption flows, partnering cross-functionally to drive growth and strengthen our payment product's market position.

What you’ll do...

- Own and drive the payment strategy and growth across our platform, focusing on measurable improvements in payment adoption, GMV, and share of wallet across our ~50,000+ hotel portfolio

- Manage and strengthen strategic relationships with key fintech partners including Stripe, driving product roadmap alignment and exploring emerging opportunities in AI-enabled payment flows

- Develop, test and iterate on new growth initiatives beyond business-as-usual operations, identifying untapped opportunities across the merchant journey

- Stay current with emerging fintech and payment technologies to surface new opportunities, both from a monetisation as well as product lens

- Partner with key internal stakeholder teams including Product, Engineering, Sales and Customer Support to identify and drive key initiatives for growth

- Collaborate with data analytics teams to identify and monitor key metric indicators for growth

What you'll have...

- Background in management consulting and/or growth roles in a high-growth tech environment, with experience in payments, fintech, or transactional business models

- Proven experience in driving go-to-market programs with strong stakeholder management skills across all levels of leadership

- Strong analytical and communication skills - comfortable both interrogating datasets for insights (accelerating these via AI) as well as communicating these effectively to effect change

- Pragmatic, can-do approach to solving problems - comfortable working with unfamiliar concepts, identifying levers that can move the outcome, and working cross-functionally to develop solutions

- Excels in a fast-paced, high-growth environment; exceptionally comfortable with ambiguity and decision-making in the absence of perfect information

- Curious with a growth mindset, combined with ambition and enthusiasm to seek and test opportunities to build value

Our Perks & Benefits…

- Equity packages for you to be a part of the SiteMinder journey

- Hybrid working model (in-office & from home)

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.

#J-18808-Ljbffr