Business Manager, Metasearch

At SiteMinder we believe the individual contributions of our employees are what drive our success. That's why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together

What We Do…
We're people who love technology but know that hoteliers just want things to be simple. So since 2006 we've been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We've helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we're the world's leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder's technology every year.

What You Will Do...
As our Business Manager for Metasearch, you will be responsible for the customer and revenue growth generated by our metasearch product, Demand Plus. You will own the optimisation of go-to-market, business processes and customer experience and will work closely with a broad range of stakeholders within the business, as well as our external partners, to accelerate growth. As part of a tight knit team, you will collaborate cross-functionally to create positive customer impact and bring new initiatives to life.

This role will work closely with the SEM team on margin management and implementation of bidding strategies, and the transaction optimisation team in Customer Success to drive improved performance on a per property basis. The Business Manager will also be accountable for the delivery of initiatives such as pricing strategy, new optimisation plays, launch and scaling of new metasearch products and offerings, and other business objectives on the roadmap to drive overall commercial growth. You will work closely with Product and Engineering teams on R&D of future product-led growth strategies, and the Sales, Onboarding & Ecosystem Partnerships teams on growing metasearch customer numbers.

What You Have

• In-depth understanding of the hospitality/hotel industry and travel technology and/or In-depth understanding of affiliate marketing
• Highly resilient and comfortable in a startup/scale-up environment that is ever-changing
• Ability to independently drive successful Go to Market programs with a strong stakeholder management skill set and analytical capabilities
• Consultative approach, ability to develop solutions and present business cases to be assessed and iterated with senior leadership
• Strong communication skills to build rapport and trusted relationships with colleagues and customers
• Curiosity and a growth mindset coupled with creative problem solving and strong analytical capabilities
• Proactive and tenacious at unlocking opportunities
• Basic SQL experience is a plus

Our Perks & Benefits…

• Equity packages for you to be a part of the SiteMinder journey
• Hybrid working model (in-office & from home)
• Mental health and well-being initiatives
• Generous parental (including secondary) leave policy
• Paid birthday, study and volunteering leave every year
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.