Sales Development Representative

About Heidi
Heidi is on a mission to halve the time it takes to deliver world-class care.

We believe that by 2050, every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high-agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we’re now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we’re geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there.

The Role

We are looking for an enthusiastic, driven, and proactive Sales Development Representative (SDR) to join our expanding Australian sales team. As a key member of our commercial team, you will play a crucial role in qualifying leads, initiating outreach, and scheduling high-value conversations for our Account Executives. Your goal will be to create meaningful connections with healthcare practices and hospital groups, facilitating our mission to win across the Australian market.

This role requires a proactive mindset, excellent communication skills, and the ability to thrive in a high-growth startup environment. You will become an expert in engaging healthcare stakeholders, driving new opportunities, and contributing directly to the sales pipeline.

Key Responsibilities

- Identify, research, and qualify on a volume of warm leads from a range of potential opportunities.
- Execute outbound campaigns for warm leads using a mix of calls, emails, social selling, and product-led signals to qualify opportunities.
- Schedule high-quality meetings and product demonstrations for Account Executives, ensuring smooth handoff of qualified opportunities.
- Maintain accurate records in HubSpot CRM, manage and optimize sales pipelines, and consistently meet targets for qualified leads generated.
- Collaborate closely with Account Executives, Marketing, Product, Operations, and Customer Success teams to streamline sales strategies and market positioning.
- Stay updated on market trends, competitor activities, and evolving customer needs to identify new opportunities.

Qualifications

- 1+ years of experience in a sales, or sales development role, ideally in SaaS, healthcare, or related fields (not essential but preferred).
- Proven success in generating leads, qualifying prospects, and managing high-volume outreach campaigns.
- Exceptional communication and interpersonal skills, able to quickly build rapport and articulate the value of Heidi’s AI-driven healthcare solutions.
- Highly organized, disciplined, and results-oriented with a strong ability to manage and prioritize multiple tasks simultaneously.
- Comfortable working independently in a dynamic, fast-paced startup environment with a high degree of accountability.
- Eager to learn, adaptable, and excited about professional growth opportunities.

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you.

What do we believe in?

- We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
- You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
- We will stop at nothing to improve patient care across the world.
- We design user experiences for joy and ship them fast.
- We make decisions in a flat hierarchy that prioritizes the truth over rank.
- We provide the resources for people to succeed and give them the freedom to do it.

Why you will flourish with us?

- Flexible hybrid working environment, with 3 days in the office.
- Additional paid day off for your birthday and wellness days
- Special corporate rates at Anytime Fitness in Melbourne, Sydney tbc.
- A generous personal development budget of $500 per annum
- Learn from some of the best engineers and creatives, joining a diverse team
- Become an owner, with shares (equity) in the company, if Heidi wins, we all win
- The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
- If you have an impact quickly, the opportunity to fast track your startup career

Help us reimagine primary care and change the face of healthcare in Australia and then around the world.

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