Referrer Support Officer

4 weeks ago

Bunbury, Western Australia SKG Radiology Full time
About us

SKG Radiology is proudly West Australian and the official supplier of choice for WA's elite sporting teams; West Coast Eagles, Perth Wildcats, WACA, Perth Scorchers, Western Force, WA Football, West Australian Ballet, West Coast Fever, AFL Women's, Perth Lynx, Perth Heat and a number of local football clubs. Established in 1981, SKG Radiology is recognised for its excellence in providing consistent patient care and a wide range of professional services from X-ray to Ultrasound, low-dose CT scans, Interventional Radiology, MRI, EOS Weight Bearing Imaging, Nuclear Medicine & Theranostics. Along with being a part of the Sonic Healthcare Australia Radiology network, our world-leading technology joined with the expertise of our talented staff ensures that SKG Radiology remains at the forefront of diagnostic imaging innovation.

About the role

Our Referrer Support team is responsible for coordinating all booking requirements exclusively for our top tier referrers including medical specialists and our sporting club partners named above.

As a Referrer Support Officer your key role is to make appointments for our patients; from routine requests to urgent fit-ins and highly complex bookings. You will be the direct contact point for these referrers and work closely with the Sales & Marketing Manager to ensure workflows and communications run effectively.

Comprehensive training and ongoing support will be provided to ensure RSOs are confident in their role, equipped with the tools and knowledge to represent SKG Radiology to the highest standard.

The successful candidate will demonstrate the following:

- Experience within or a keen interest in the healthcare / radiology environment
- Professional communication skills with the ability to build relationships both internally & externally
- Ability to work both independently and collaboratively
- A consistent Patients First focus
- Polite phone manner and email etiquette
- High degree of computer literacy and data entry accuracy
- The ability to multi task and adapt quickly to different situations
- A clear head to juggle the pieces of the booking puzzle and think outside the box when required

This is a Full Time position worked as 75 hours per fortnight.

Monday to Friday with no weekends or late night shifts.

Working with SKG Radiology

At SKG, we are dedicated to being an employer of choice by promoting a positive and caring work environment for our employees.

- Fortnightly office Bake-Off
- Discounted fees on SKG services for staff and family members
- Friendly and supportive team environment
- Long standing and successful company, 40 + years
- Ability to accrue time off in lieu
- Paid parental leave policy
- Committed to our employees' health and well-being, providing access to an Employee Assistance Program
- Access to a discounted rate with a prominent corporate health fund
- Access to discounted gym membership
- Rewards and Recognition Program
- FLARE employee benefits & discounts program
- Competitive remuneration package

Interested?

If this role sounds like you, we would love to hear from you and will be in touch if you are shortlisted for this opportunity.

Applications close Tuesday 23 September 2025; however, due to the need to fill these vacancies immediately, the recruitment process of screening applications and arranging interviews may commence before the closing date so please don't delay your submission.

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