Infrastructure Directorate Support Officer

Join a progressive council, with training and mentoring opportunities

Welcome to the City of Bunbury

A council that stands proud for the services we deliver to our community. Working together as one team, having fun along the way, and owning our passion to drive change.

There has never been a better time to join our vibrant team at Bunbury

Building a better Bunbury

We have an exciting opportunity for an Infrastrucure Directorate Support Officer to be a part of our highly experienced infrastructure leadership team. This position is perfect for those who are passionate about customer service and eager to contribute to a workplace that values teamwork, growth and continuous improvement.

Is this the career move you are looking for?

Are you a skilled communicator with a knack for organisation and a passion for helping others? We're looking for a motivated and professional individual to join our team, providing exceptional customer service and supporting day-to-day administrative operations at our Works Depot in Picton.

In this dynamic role, you'll be responsible for:

• Delivering
  high-quality customer service
  through clear, confident verbal and written communication
• Managing
  administrative tasks
  with accuracy and efficiency. Including data entry, record keeping and coordinating service requests
• Using your
  strong time management skills
  to juggle multiple priorities and meet deadlines
• Working
  independently with minimal supervision
  , while contributing to a supportive and collaborative team environment

A Certificate III Business Administration and/or 12 months experience in a similar role plus previous experience in the operation of a Customer Relationship Management (CRM) system would be highly regarded.

Responsibilities of the role:

• Providing frontline customer service to internal and external customers
• Handling telephone and email correspondence professionally and efficiently
• Providing administrative assistance (including calendar management) to Manager Projects and Asset Management
• Supporting Executive Assistant to the Director Infrastructure with duties within capability
• Assisting with directorate events, meetings and staff engagement activities

What we offer you

In exchange for your hard work, you'll be well rewarded with a competitive salary of
$78,249
or
$85,560
plus superannuation, dependent on qualifications and experience.

Other benefits include:

• Full-time permanent position (after completing a 3-month probationary period)
• 4 week's annual leave with 17.5% leave loading
• Additional Public Service holidays
• Option to salary sacrifice additional superannuation
• Heavily reduced gym membership for the South West Sports Centre
• Supportive leadership, career development opportunities and a work culture that values inclusion

If you want to make a positive impact on the community of our great City, please apply now

How to apply for this position

To download the PD, and to apply for this job go to:
& enter ref code:

Applications must be submitted via the City of Bunbury Careers Website and include:

• A current Resume
• A Cover Letter
• Responses to the criteria as requested on the online application form

The successful applicant may be required to undertake a pre-employment medical screening prior to commencement.

Applications Close: Tuesday 2 September 2025 @ 5.00pm AWST

The City reserves the right to appoint before the closing date.

Alan Ferris

CHIEF EXECUTIVE OFFICER

We embrace diversity and inclusion in our workplace and welcome candidates from all backgrounds. We encourage applications from Aboriginal and Torres Strait Islander people, individuals with disabilities, LGBTIQ, and culturally diverse communities to join the City of Bunbury.

The City of Bunbury is committed to providing reasonable adjustments for individuals with disabilities throughout the recruitment process. If you require adjustments to the application, recruitment, selection, or assessment process, please contact us at or call to discuss your needs.