Support Worker

Support Worker

About Ruah

Ruah is a leading values-driven employer in Western Australia’s community services sector. Our staff go boldly, not just supporting people in need, but working to end homelessness, end domestic violence and create opportunities for people struggling with poverty and mental health challenges.

Our professional team of operational and corporate services staff is backed by one of WA’s biggest Peer support workforces. Our staff reflect our commitment to diversity and inclusion, where difference is valued, celebrated and embraced.

By choosing to work with us, you are helping transform the lives of vulnerable and disadvantaged people in our community.

About the Role

We are seeking a Support Worker to work in our Women's Refuge which operates on a 24/7 basis.

As a Support Worker you will work in a trauma informed way to liaise with Support Coordinators and provide capacity building support as determined by the client’s recovery goals.

This position provides support to Aboriginal and Torres Strait Islander women escaping family and domestic violence (FDV) with complex needs, through crisis accommodation in a women’s refuge. The role requires familiarity and knowledge as well as understanding of diversity, gender and social inclusion, particularly Aboriginal culture. This role is an opportunity to provide crisis assistance including support in mental health and homelessness. The ideal candidate will have an understanding of intersecting mental health, drug and alcohol and domestic violence issues.

This is a full-time permanent position, working 76 hours per fortnight

What we’re looking for

As well as the above experience, the successful applicant will be required to meet the following criteria:

- Completion of or progress towards a relevant qualification

- Relevant work and/or lived experience.

- Ability to engage with individuals within different levels of needs and build and maintain a professional relationship.

- Ability to work independently and contribute to the functioning of the team.

- Ability to model positive behaviors, emotional maturity, coping skills and resilience.

- Good interpersonal and effective communication skills.

- Understanding of basic computer skills including Microsoft Office and client reporting system.

- Willingness and ability to work within and contribute to the vision, mission, core values and the guiding principles of the organisation.

What do we offer?

- A salary aligned with Level 2 of the Ruah Enterprise Agreement (and the SCHADS Award), starting at $68,549

- 5 weeks annual leave+ 17.5% annual leave loading (for award-based staff)

- 16 weeks paid parental leave, with flexibility to take at 32 weeks half-pay (uniquely, new staff can access 4 weeks paid parental leave after just 6 months’ service).

- Free, independent and confidential access for you and your family to our Employee Assistance Program.

- Free Ruah-paid Journey Cover (insurance for when you're getting to and from work).

- Incredibly valuable Salary Packaging (to extend your take home pay) with:

- up to $15,900 core packaging

- an additional $2,650 in meal entertainment packaging

- benefits for salary packaging travel, accommodation, parking fees, education expenses and more

- Opportunities to be active in the Ruah Community such as participating in a wide range of working groups, joining us at Pride events, being a part of a range of cultural events to promote and support reconciliation and much, much more

Required compliance documents:

- Current drivers’ license

- National Police Clearance Certificate

- International Police Clearance Certificate, if applicable

- WA Working with Children Check

- First Aid Certificate

How to apply

We’d love to hear from you

Please click apply, create your LiveHire profile, and submit your current CV along with a cover letter of no more than two pages, helping us understand your fit for this role.

Closing date for applications: Friday 31 October 2025.

The Job advertisement may be closed earlier than the date mentioned above.

For further information please contact Alvina Eades, Team Lead , alvina.eades@ruah.org.au or 0491797540.

We are building a workplace where difference is embraced and encouraged - and to do this, weneed people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.

Everyone is welcome. Everyone belongs.

We are committed to protecting children and young people from harm. All applicants will undergo an extensive screening process prior to appointment.

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