SWSLHD Patient Safety Officer

Overview

💼 South Western Sydney Local Health District

REQUESTRATION: REQ614668

Employment Type: Permanent Full Time, 38 hours per week
Location: Eastern Campus, Liverpool Hospital
Position Classification: Health Manager - Level 2
Remuneration: $109,857.00 - $129,624.00 per annum

About the Opportunity

Are you passionate about driving patient safety and clinical excellence across a dynamic healthcare district? SWSLHD is seeking a dedicated professional to join our Clinical Governance Unit, leading districtwide incident management through the governance and maintenance of ims+. This pivotal role promotes adherence to incident management protocols, facilitates daily surveillance and training, and supports statewide forums and committees. You’ll provide critical data to inform decision-making, coordinate Reportable Incident Briefs, and monitor performance indicators. Collaborating closely with Patient Safety Managers, you’ll enhance reporting systems, oversee dashboards and death reviews, and contribute to strategic initiatives like REACH. Success in this role demands exceptional prioritisation, analytical acumen, and the ability to foster strong stakeholder relationships across facilities, services, and state-level partners. If you're ready to champion sustainable change and elevate the quality of care, we invite you to apply.

What You'll be Doing

This role is the primary contact and liaison for the central application of the Incident Information Management System (ims+) at SWSLHD. The role is responsible for the maintenance and optimal utilisation of ims+ across SWSLHD to provide timely and high-level strategic support to relevant staff across the district. This will include the governance, surveillance, training and provision of districtwide support.

The position will work within the SWSLHD Patient Safety Improvement Team, assisting the SWSLHD Patient Safety Managers and the Senior Patient Safety Improvement Manager in the development and implementation of the patient safety program, maintaining effective clinical risk and incident management strategies and the promotion of the culture of safety across all healthcare settings in SWSLHD. The role will also support patient safety and clinical review processes, including Serious Adverse Event Reviews (SAERs), training, and activities relating to Quality Improvement.

Where You'll Be Working

South Western Sydney Local Health District (SWSLHD) serves a multicultural region, providing high-quality, patient-centred care across hospitals and health services, including Bankstown-Lidcombe, Bowral & District, Camden, Campbelltown, Fairfield, and Liverpool Hospitals.

SWSLHD offers a supportive, innovative work environment with opportunities for professional development and career progression. The district’s community health services provide comprehensive care, and its mental health services offer inpatient and community-based care.

Working at SWSLHD means being part of a dedicated team focused on improving health outcomes and having a positive impact on the community.

How to Apply

To be considered for this position, please address the criteria thoroughly. View our application guide for information on how to respond to criteria and improve your application.

Describe your experience with the Incident Information Management System (ims+), including how you have used it to support incident reporting, analysis, and improvement initiatives. Include examples of governance, training, or statewide forums related to ims+, how your work aligned with NSW Health policy directives, and how you have supported a positive patient safety culture through the system.

Provide an example of a patient safety quality improvement initiative you have led or supported in a healthcare setting. Explain the context, your role and contribution, the methodologies used (e.g., data analysis, dashboard reporting, SAERs, focus groups), and the outcomes achieved. Highlight collaboration with internal and external stakeholders to drive sustainable change, and describe how you evaluated and monitored the initiative to ensure its long-term impact and alignment with patient safety goals.

Additional Information

Salary Packaging: South Western Sydney Local Health District employees can benefit from salary packaging. Visit Smart Salary for details.

Health & Fitness: Employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience: TY E is SWSLHD’s key strategy to positively transform experiences for patients, consumers, and staff. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

Eligibility: To be eligible for permanent appointment to a position in NSW Health, you must have Australian citizenship or permanent Australian residency.

Equal opportunity statement: SWSLHD is committed to an inclusive workforce that values diversity and supports Aboriginal and/or Torres Strait Islander peoples, people with a disability, and people from the LGBTQI+ community to apply.

NSW Health acknowledges the traditional owners of the land and pays respect to Aboriginal communities across New South Wales.

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