Administration Officer

Administration Officer (Lvl 3) - Emergency Department - Temp FT

💼 South Western Sydney Local Health District

REQ611319

Employment Type: Temporary Full Time, 38 hours per week, until January 2026
Location: Liverpool Hospital
Position Classification: Administration Officer Level 3
Remuneration: $1309.70 - $1350.52 per week

About the Opportunity Step into a role where every interaction makes a difference. As a vital part of our emergency department team, you’ll be in a frontline position for patients, staff, and visitors - delivering exceptional customer service and ensuring patients and carers have access to exceptional healthcare. From completing initial patient registrations, inpatient admissions, emergency switchboard duties, and frontline administrative tasks your skills and empathy will shape the first impression of our Health Service.

This dynamic position involves more than administrative duties—it’s a chance to thrive in a fast-paced frontline environment where your decision-making, multitasking, and communication skills will be utilised. You will carry out numerous duties, be proactive, work as part of a team, ensure accurate data integrity, maintain confidentiality and privacy as well as contributing to improving our health service. Join us and help drive excellence in healthcare delivery. This role involves working a 24/7 rotating roster comprising of mornings, afternoons and night shifts.

If you're ready to thrive in a fast-paced, patient-focused environment, we’re ready to welcome you.

What You'll be Doing The Emergency Department Administration Officer provides a wide range of administration and clerical support with timely and accurate delivery of quality services and ensuring and maintaining a strong customer focused approach.

Where You'll Be Working Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, providing services to the local government area of Liverpool City Council as well as district services to residents and visitors in the area. It also provides a range of state-wide services in areas such as critical care and trauma, neonatal intensive care and brain injury rehabilitation. The Hospital provides a health service of international standing, with 23 operating theatres, capacity for 877 beds, diagnostic and imaging services, emergency and trauma care, maternity, paediatric, cancer care, mental health, ambulatory care, allied health and medical and surgical services from birth to aged care. Liverpool Hospital is currently undergoing a major redevelopment. The $790 million Liverpool Health and Academic Precinct (LHAP) project will provide enhanced facilities and an increased capacity to meet future significant population growth for South Western Sydney. Liverpool Hospital is a principal referral and teaching Hospital of the UNSW Sydney and the Western Sydney University and also welcome students from over 20 universities and colleges. Located in the heart of Liverpool City, the hospital is close to public transport, shopping centres and eateries.

How to Apply To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application .

- Please elaborate on how your skills and experiences align with the role requirements and highlight what you will bring to add value to the Emergency Department Administration team.
- Why are you interested in working in a frontline role at a fast paced Emergency Department.
- Imagine a patient becomes verbally aggressive at reception after being told they need to reschedule due to an administrative error. They’re raising their voice and other patients are watching. How would you respond to de-escalate the situation, maintain professionalism, and ensure the issue is resolved appropriately.
- Ability to work a 24 hour, 7 days rotating roster, tocover day shifts, evening shifts and night shifts within the emergency department.

Salary Packaging South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience Transforming Your Experience (TYE) is SWSLHD’s key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of Aboriginal and/or Torres Strait Islander background, people with disability and people from the LGBTQ+ community to apply.

SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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