Business Analyst

About Us

Jemena is an Australian energy company who owns and operates over $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with essential services every day.

We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 3000 team members across the East Coast, consistently strive to make a difference in the communities we serve.

About the role

Are you a problem solver with a knack for front-end IT systems, and an eye for detail with analytical skills? We’re looking for a Business Analyst (Digital Specialist) to embed and enhance Protecht, our Governance, Risk & Compliance (GRC) database-driven system, incorporating risk, compliance, incident management, audits and inspections across the enterprise.

At the heart of this role is a unique opportunity as one of the trusted experts that helps shape our GRC platform.This will involve ensuring Protecht’s utilisation and optimisation that covers developing and implementing documentation, including stakeholders training.

This is a hybrid position and ideally, we are seeking someone that is Melbourne-based, however would be open to Sydney-based for the right candidate.

Key Responsibilities covering the foundations, central and overarching structure

- Improve Data Quality and Management: Establish documentation for clear data ownership policies and enhance data integrity checks to improve reporting accuracy and for data usage and decision making
- Develop and implement Documentation: Establish and implement documentation for effective documentation to govern Protecht and its use.
- Enable the Business: Support Super Users and users for desktop, tablet and mobile app, offer troubleshooting and insights
- Drive Improvement: undertake impact assessments and assist in the delivery of vendor-lead enhancements, help mature internal change management enhancements through prioritisation, structured release cycles, pre- and post-change validation processes

About the team

This role will work closely with the GRC Co-ordinator, the Group Compliance Manager, the system owner and system SMEs under a shared services model, to deliver the annual plans for the Protecht’s utilisation and optimisation.

About You

You will be more than a system expert – you’re someone who thrives at the intersection of analytics, technology, governance, enterprise thinking and outcomes. You know how to conduct analysis and bring a proactive mindset to everything you do. To hit the ground running in this role, you’ll need:

- Previous exposure / experience with JavaScript and SQL (essential). InetSoft and Protecht experience a major plus
- 2-5 years’ experience in a similar role, with proven digital business analysis experience and exposure to SaaS platforms where back-end data is vendor-managed (essential)
- Sharp analytical skills based on technical foundations, with the ability to maintain the enterprise system integrity whilst considering business and user change requests
- Ideally, a database or systems background in an enterprise solution
- Great influencing, communication and stakeholder engagement skills
- Passionate about continuous improvement without compromising governance
- Ability to work in a very small team to deliver outcomes

Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for long term career growth as part of our talent development and succession planning process.

Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.

Diversity & Inclusion

We champion inclusion and are committed to gender equity targets, and increasing First Nations representation in our workforce.

We welcome applications from all people especially women,First Nations peoples, those with differing abilities, LGBTIQA+ community members, those with neurodiverse abilities, those with culturally diverse backgrounds, and from all age groups. You belong here.

Recruitment Process

As part of Jemena’s recruitment process, you may be required to undergo pre-employment checks relevant to your role.

Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.

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