Business Analyst

5 days ago

City of Melbourne, Australia Glad Group Full time

With over 30 years’ experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

Job Description

Key responsibilities

Major duties and responsibilities ofBusiness Analyst:

- Analyse existing business processes, systems, applications, and functions to ensure strategic ICT objectives are met
- Build and maintain key relationships with customers, technical staff and stakeholders to source business requirements, determine and resolve issues
- Provide accurate advice about business, technical issues and solutions to assist with specifying business requirements for new or existing solutions
- Work together with stakeholders to define and record business needs.
- Apply project management methodologies and techniques to create project plans.
- Manage the implementation of functional solutions and ensure their successful rollout.
- Document users and training so that new systems and processes can be adopted more easily.
- Analyse data, communicate insights, and make data driven recommendation using the business intelligence and analytics software Power Bi, Tableau, SQL etc.
- Continuously assess, analyse, and communicate system’s needs, while also managing system processes and providing monthly status reports to relevant stakeholders
- Provide end users with official training sessions as well as continuing assistance and direction.

Desired Skills and Experience

Requirements

- Bachelor/master's in computer science, Engineering or a related degree with1year's previous experience in a similar role.
- Able to work Independently, as well as with a team.
- Good organisational and communication skills
- Excellent communicator and analytical thinker, with an ability to use data to inform all decisions.
- High level of flexibility and a positive approach to the challenging demands of high-growth outcome
- Australian Citizens and Permanent Residents of Australia will be preferred.

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