Operations Support Administrator

Location: South Guildford, WA

What you’ll do:

- Provide prompt and professional customer service to team member occupants, contractors, and internal stakeholders

- Manage property-related tasks such as utility payments, maintenance coordination, inspections, and lease documentation

- Respond to inquiries, resolve issues, and manage complaints with a solutions-focused approach

- Perform a range of general administrative duties including data entry, document management, and reporting

- Liaise with internal departments and external service providers to ensure timely service delivery

- Maintain accurate records and databases related to property and operational activities

- Support scheduling, calendar management, and operational logistics across multiple sites

- Identify and elevate operational challenges while contributing to process improvements

- Collaborate with team members to meet departmental goals and share best practices

Skills and Experience:

- Experience in an administration or similar role. Previous administration of real estate or property management is an advantage.

- Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives

- Professional level of computer literacy and data entry skills

- Excellent attention to detail with proven administrative skills

- Effective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly

- Excellent customer service skills with the ability to build and maintain successful working relationships

- Adaptability including the ability to perform efficiently in a diverse environment

- SAP experience will be highly advantageous

Our Benefits inclusive of but not limited to:

- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.

- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.

- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award‑winning WesTrac Institute.

- Employee Referral Program – Opportunity to receive a referral bonus up to $5000 for applicable roles.

- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 4837

At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success.

WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly supports the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 – who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

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