Operations Support Manager

Operations Support Manager - Home Care South

Community | Management, Other

The Bethanie Groupis a leading not for profit aged care and retirement livingprovider based in Western Australia. Bethanie’s continuum ofaged care services includes supporting our Home Care clients tomaintain independence in the comfort of their own homes.

Bethanie Home Carefocuses on the empowerment of our clients to maximise their qualityof life, promote healthy active ageing and facilitate communityre-engagement.

About therole

Our Home Careleadership team have a new opportunity for an OperationsSupport Manager. Reporting to our General Manager –Community this role is responsible for leading the home care teamswithin the designated reporting areas of South Metro and South-Westto ensure successful delivery of quality services within a clientdirected model of care.

- Full-time,permanent role based in our Port Kennedy home careoffice
- Regular travelto Bunbury / Eaton and our Support Services Office in WestPerth
- This role ismainly office based, with some consideration for flexibleworking and the opportunity to WFH
- Person-centredservice delivery including identifying opportunities forchange, collaborating to develop solutions and implementingchange within a planned framework
- Peoplemanagement: providing direction and leadership to your teamincluding supporting their performance development
- Knowledge ofcommunity resources and external relationships: includingdeveloping sustainable relationships with local networks andexternal agencies
- Financialmanagement including monitoring of productivity andperformance

Aboutyou

You will bringenthusiasm and a passion for building supportive, high-performingteams and a commitment to operational excellence within the homecare sector. To be considered as a suitable applicant you will beable to demonstrate:

- Relevanttertiary qualifications
- Peopleleadership experience: intermediate management level experiencewithin a person-centred care context in the aged careindustry
- Leadership andteam development: demonstrated leadership skills for supportingand developing a home care team, along with experience incoaching, mentoring, and supervision
- Financialacumen: strong financial acumen to manage designated budgetsand experience in developing and managing clientbudgets
- Communicationand computer skills: excellent verbal and written communicationskills, good computer skills, and the ability to confidentlyuse Microsoft Word, Excel, and electronic client managementsystem (AlayaCare or similar)

Workingwith Bethanie

At Bethanie, we arecommitted to being an employer of choice by creating a supportiveand compassionate environment for our people and customers. As wellas being part of a stimulating and nurturing work environment, youwill also have access to the following benefits:

- Financialbenefits: Salary Packaging up to $15,899 of life expenses perannum, $2,650 per annum for meals and entertainment andadditional benefits for parking – increasing your takehome pay.
- Wellbeingbenefits: a comprehensive mental health and wellbeing programand free flu vaccinations each year.
- Culturebenefits: welcoming team with a supportive culture; team eventsand an annual awards night.
- A focus onflexibility and work life balance.

ToApply

Please click onapply to upload your resume and brief cover letter before theclosing date of 13 October. Our application process will include aquestionnaire to finalise your application.

If you require anyfurther information, please contact our Talent Acquisition team fora confidential discussion on131 151 .

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