3 Days Left: Instructional designer

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles

We are seeking a highly motivated and detail-oriented Instructional Designer to join our Education and Media Team at Caseware, a leading SaaS organization. As an Instructional Designer, you will play a critical role in designing, developing, and implementing engaging and effective e‑learning content that meets the educational needs of the organization and its users.

You will work closely with cross‑functional teams, including subject matter experts, product managers, developers, and marketing, as well as regional training teams to create high‑quality learning materials and ensure content accuracy and alignment with business goals. You will report directly to the UK EMT Manager.

This is a full‑time position, 12 months contract.

Location

This position is available to all applicants residing and eligible to work in the UK. This role is hybrid and you would be required to work from our Maidstone, UK office 3× a week.

Contact: Dana Liulica – Talent Acquisition Partner

What you will be doing

- Design and develop e-learning content that is engaging, interactive, and aligned with learning objectives.

- Collaborate with developers, and subject matter experts to create effective digital learning solutions.

- Apply UX/UI principles to enhance learner engagement and satisfaction through intuitive and visually appealing digital learning interfaces.

- Create course development plans to support the online academy, including storyboarding, scripting, and integrating multimedia elements.

- Regularly review and update existing learning content to ensure it remains current, accurate, and aligned with changes in organizational processes, products, or services.

- Manage the end‑to‑end development of e‑learning projects, including timelines, resource coordination, and feedback management.

- Assisting in the setup, configuration, and management of content on Learning Management Systems (LMS), ensuring proper functionality and learner access.

- Provide technical support to users, helping troubleshoot issues related to the LMS and e-learning content.

- Be amenable to traveling to regional offices and client sites as needed.

What you will bring

- Bachelor’s (HBO) degree in Educational Technology, Instructional Design, Digital Media, or a related field.

- Proven experience in e-learning design, instructional design, or digital learning development.

- Proficiency in e-learning authoring tools such as Articulate Storyline 360, Synthesia, Camtasia, and experience with LMS platforms.

- Knowledge of gamification, course structure, didactic design, and UX/UI principles and their application in digital learning environments.

- Understanding of instructional design models (e.g., ADDIE, SAM) and adult learning principles.

- Experience in designing interactive learning modules and multimedia elements, including video, graphics, and animations.

- Strong project management skills, with the ability to handle multiple tasks, meet deadlines, and manage feedback loops.

- Excellent written and verbal communication skills, with attention to detail and accuracy in developing course content and documentation.

- Strong interpersonal skills and ability to work as a team.

- Ability to collaborate with cross‑functional teams, including subject matter experts, product managers, developers, and marketing.

- Academic background, certifications, or professional experience in accounting, auditing, or finance (e.g., CPA, CA, ACCA, or equivalent).

- Excellent knowledge of Dutch and English.

The Tech Stack you will be working with

- E-learning authoring tools: Articulate Storyline 360, Synthesia, Adobe Captivate, H5P, and Camtasia.

- Learning Management Systems (LMS): Experience with various LMS platforms to manage and deliver e-learning content.

- Project management tools: Monday.com, Microsoft Planner, Confluence, and Miro.

- Microsoft applications: Utilized for day‑to‑day work and interactions.

What's in it for you

▪️Innovation is at our core. We work with cutting‑edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.

▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.

▪️Work‑life balance is important to us. We offer flexible work options, remote opportunities, and generous time‑off policies to ensure a healthy work‑life balance.

▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.

▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.

▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.

▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware

Caseware's cutting‑edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer‑focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e‑mail our People Operations team at talent@caseware.com.

Background Check

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co.

Security and Fraud

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.

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