IT Support Specialist

1 day ago

Perth, Australia Ayan Infotech Full time

IT Onsite Support Specialist
Location: Perth, WA
Rate: $350 + superannuation a day
Contract Duration: 12 months
Open Position: 1

About the Role

We're seeking an IT Onsite Support Specialist to provide hands‑on and remote technical support to employees in our Perth office. You'll play a key role in ensuring smooth day‑to‑day IT operations, building strong relationships with end users, and maintaining our hardware and software environments.

Key Responsibilities

- Deliver face‑to‑face and remote IT support for employees, ensuring timely and professional assistance.

- Troubleshoot hardware, software, and network issues across a range of enterprise systems.

- Install, configure, and maintain laptops, desktops, printers, and other peripherals.

- Image and deploy laptops using the Standard Operating Environment via USB and Microsoft Intune.

- Conduct new joiner PC setups, orientation, and IT induction training.

- Manage and support office printers/scanners and meeting room A/V equipment, escalating issues when necessary.

- Maintain and update IT asset records using ServiceNow, ensuring accurate asset allocation and tracking.

- Assist with IT hardware lifecycle management - procurement, secure disposal, and replacements - in coordination with internal teams and vendors.

- Perform general IT office administration and housekeeping duties as required.

Skills & Experience

- Previous experience in IT support or customer service within a corporate environment.

- Solid understanding of Windows OS, Microsoft 365, and ITIL framework.

- Basic knowledge of networking fundamentals.

- Strong troubleshooting and problem-solving abilities.

- Excellent communication and interpersonal skills.

- Ability to work both independently and as part of a team.

Why Join Us?

You’ll be part of a collaborative and dynamic IT team supporting a professional environment where your expertise directly contributes to operational success. This is an excellent opportunity to further your IT career while working with modern technologies and processes.

If interested, click the 'APPLY NOW' button or email your CV.

www.ayaninfotech.com

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